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Frequently Asked Questions

AI-powered accounting software streamlines your bookkeeping by using advanced machine learning algorithms. It automatically categorizes transactions, reconciles accounts, and generates detailed financial reports. Plus, it continuously learns from your data to improve its accuracy and efficiency over time, ensuring you get the most reliable insights into your financial health

Yes, your financial data is securely stored in the Google Drive account linked to the email address you used when creating your account. We organize your records in a dedicated folder named "Thinkledger" to ensure both easy access and enhanced security.

Our AI achieves over 95% accuracy in transaction categorization from day one. As it learns from your corrections and patterns, accuracy typically improves to 98-99% within the first few months of use.

While our AI handles day-to-day bookkeeping and reporting, we recommend maintaining a relationship with an accounting professional for strategic advice, tax planning, and compliance oversight. Many accountants use our platform to collaborate with clients more efficiently.

We currently provide support exclusively via email. Our dedicated support team is ready to help with any questions or concerns you may have, and we strive to respond promptly and thoroughly. Please feel free to reach out to us at [email protected] for assistance.

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